App Template

1. Introduction

Cohaven Rooms ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit an inquiry form.

2. Information We Collect

We may collect the following types of information:

Personal Identifiers: Name, email address, phone number
Housing Preferences: Desired move-in date, room type preference, location
Communications: Messages you send us via forms or email
Usage Data: Browser type, IP address, pages visited (via cookies)

3. How We Use Your Information

We use the information we collect to:

Process and respond to housing inquiries
Send SMS and email communications related to your housing request (with your consent)
Send marketing and promotional messages (only with your separate, explicit consent)
Improve our website and services
Comply with legal obligations

4. SMS Communications

By providing your phone number and opting in via our inquiry form, you expressly consent to receive text messages from Cohaven Rooms. We operate two categories of SMS communications:

Non-Marketing Messages: Appointment reminders, lease reminders, payment confirmations, maintenance notices, service details, notifications, and updates.
Marketing Messages: Special offers, discounts, new program updates, and promotional content — sent only to users who have separately consented.

Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at [email protected] or (888) 593-2792.

5. How We Share Your Information

We may share Your personal information in the following situations:

With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your personal information for any other purpose with Your consent.

No mobile information will be disclosed to any third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be disclosed to any third parties, except for aggregators and providers of the Text Message services. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us at [email protected].

8. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Security Measures

We take the security of your personal information seriously and implement a variety of technical and organizational measures to protect it, including:

Encryption: Data transmitted between your browser and our servers is protected using industry-standard SSL/TLS encryption.
Access Controls: Access to personal information is restricted to authorized personnel only, on a need-to-know basis.
Secure Storage: Inquiry data and personal information are stored in secured environments with restricted access.
Data Minimization: We collect only the information necessary to fulfill the purposes described in this policy.
Vendor Security: Third-party service providers we engage (such as SMS aggregators and email service providers) are required to maintain appropriate security standards.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to promptly addressing any known vulnerabilities.

10. Compliance

Our data practices comply with all applicable federal and state laws, including the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and applicable CTIA and MMA guidelines.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:
Cohaven Rooms
Georgia, United States
Email: [email protected]
Phone: (888) 593-2792